Tuesday, September 14, 2010

Print Outsourcing: the neglected corners of



In the economic downturn, business outsourcing services will shrink or be more active? Conclusions uncertain. However, according to the survey, when the economic downturn, companies will be more careful accounting of costs, some large, long-term outsourcing projects to reduce the possibility of some new, less investment but reduce the cost of outsourcing is quick began to be welcomed. Print Outsourcing is one of them.

Pay by India

Qingdao Quartet - Bombardier Railway Transportation Equipment Co., Ltd. Xu Lihua, head of IT in the past often been plagued by problems printing. Bombardier Quartet print a large volume of text printed on high requirements before his or her own printing equipment and supplies procurement, their management and maintenance. However, the purchase of ink cartridges and other products, they will often face the counterfeit products, but also because of the resulting print expected, are not allowed to waste. Gengrang Xu Lihua headache is the print issue of routine maintenance of equipment. Printing devices and PC, server, not the same, PC and server failure is often a one-time solution was found, while the printing device is more intractable problem. According to IDC statistics, IT departments have 15% of the time in solving issues related to the above printing. "As the equipment with the responsibility to separate, when problems arise, service providers often want to use the lowest cost solutions to the problem, when doing so is difficult to maintain a one-time solutions to the problem."

Later, after careful assessment and accounting, in June this year, four Bombardier formally adopted the print outsourcing services, the overall printing (including fax) system outsourcing to a professional print services companies. In this way, all the printers are placed in remote print management software's management, user permissions to print through print, printed, printed after the register a note of the figures, but also record addresses and print-related information . Because all the printing equipment in the outsourcing business, under the control software, remote management, a problem encountered by the machine will immediately replaced, for previously intractable problems often arise, often one-time professional staff to solve the problem. According to Xu Lihua introduction, and now sudden failure rate from the previous month dropped from 10 to 1, the common failure decreased by 70% or more.

Meanwhile, the security management software to control and print cost control, safety and waste paper are also well resolved. Bombardier's initiative to print the Quartet reduced by 5% -10%, the device cost-effective to target cost leaflet printing directly reduced by 10%, reduce the cost of three years about 18%, which is also only from the book on can see that the direct costs. In addition, outsourcing is also the liberation of the human past, is a full-time responsible for maintaining the printer, but now only a part-time person on it.

Print Outsourcing also used the new pay model - paid by India, that the actual print volume per month pay, similar to mobile phone payment methods, and specific way to count and user selected services are related . In general, print outsourcing, there are three common modes, one is four Bombardier full outsourcing model, all hardware, supplies, maintenance and outsourcing services, costs will eventually be converted to a piece of paper each month, hit How many pieces of paper add up to billing. The second is the customer to buy their own machines do not buy supplies outsourcing services, there is a kind of machinery, supplies both companies to buy their own, only to outsource maintenance services. Of course, different outsourcing model, "monthly fee" is different.

Economic downturn, which pay according to Indian capital intensive business model more attractive, such companies generally select equipment, supplies, maintenance, and all outsourced leasing model, while reducing costs may ease on cash flow business pressure.杩欐椂閲囩敤鎵撳嵃澶栧寘妯″紡灏卞ソ姣斿綋浣犲繀椤荤敤杞﹁?鎵嬪ご寰堢揣鏃讹紝浣犲彲浠ラ?鎷╁幓绉熻締杞﹁?涓嶆槸鍙兘鍊熼挶涔拌締杞︺?

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